How to order
We want to make sure that ordering your tees with us is a simple process, even if it’s your first time.
important steps
Listed below, we’ve broken down the most important steps you need to be aware of, so you’ll have your tees in no time at all.
Once you’ve finalised all the details on your end, simply fill out and submit our order form and we’ll get back to you with a quote and confirmation of your order.
If you need any further assistance or information, or just prefer to do things the good old fashion way, don’t hesitate to call or send us an email with your enquiry
File type/format
The file type we need to use in order to transform your artwork onto screens will depend on the software used to create it originally.
There are two types of file formats:
Vector – These files will be the most appropriate for logo type artwork and non photographic images.
Since these images do not contain pixels, they generally produce the highest quality prints.
If your artwork was created as a vector originally, this will be the file we will ask you to provide.
If your artwork contains text, please make sure the text is converted to lines rather than saved as a font.
Vector files can be saved and supplied to us as:
Bitmap – Bitmap images consist of pixels. Pixel based files aren’t as sharp as vector files, so we need to make sure that the quality of the image is sufficient for the transition onto screens. Please ensure that the resolution of the artwork is set to at least 300DPI.
This how you can check the resolution of your artwork in Photoshop
Bitmap images can be saved as most formats. We prefer the following:
Artwork Size
Whether you are supplying a vector or bitmap file type, please ensure that the artwork is set to the desired print size.
For example; if you wish to print your image at 280mm wide, your artwork should be set on Photoshop at 280mm wide.
Otherwise, please mention in the order form if the art requires resizing; we’ll be happy to take care of this for you.
Colour separation
Since each colour of your artwork is printed separately, we require the artwork to be separated in a way that each colour sits on its own layer.
We’re happy to help if your artwork has a simple separation work. However, more complicated separations might require further graphic design work, which will be at a charge. This will be quoted separately once your artwork is submitted.
Garments
Although screen printing suits a wide range of fabrics, some materials are still not suitable for the process. This includes some types of fleece, blend cottons, lycra, wool and other synthetic fabrics.
By sourcing your garments through us, we make sure that the product we supply will look great with our prints.
Unfortunately, We’re unable to guarantee the same results if you are going to provide us with your own garments. Please keep this in mind.
You’ll also benefit from a cheaper printing rate by bundling your printing and garment supply through us.
If you still wish to source your own garments, please make sure all garments are unpacked, cleared of any stickers and swing tags (if attached) and are ready for printing. We charge an unpacking fee for any garments that do not adhere to this process.
In the case of supplying a garment type/brand that we’re unfamiliar with, we ask you to provide us with a sample for us to inspect.
Print size
Our standard print size is 300x300mm.
Our oversize print area max print size is 400x450mm.
Since the print size will stay the same across all garment sizes, please take into account the garment shape when choosing your print size and its location.
Print placement
You can either trust our judgment to place the print in the most suitable location, or you can instruct us with an exact measurement of where you’d like us to place your prints.
Front and back print measurements are taken from the bottom line of the neck hem.
Pocket prints will also be taken from the centre line of the tee.
Ink type
We use different types of inks and effects to achieve different results and finishes.
We choose the most appropriate ink type for each application, taking into account the details of the artwork, garment style, fabric composition and other influential factors.
If you already know what type of ink you want us to use, simply mention this at the appropriate section on the order form. If you want to achieve a particular finish but not sure which ink to choose, please let us know and we’ll be happy to guide you through it.
Ink colour
One of the major advantages of screen printing is that we can match almost any colour you can imagine with great accuracy.
We use Pantone Matching System (PMS) as a preferred reproduction colour system.
Here you can find the PMS chart which will help you to quote the print colour you are after. Simply quote the colour by its number.
Delivery
We deliver Australia wide. It usually takes 2-3 working days to ship anywhere in Australia.
We also offer the option of same day delivery, with a time frame of 4 hours, within Melbourne metro.
Please indicate if shipping is required on the order form.
Otherwise, pick ups are more than welcome.
Payment
Once your order is confirmed, we will send through an invoice with bank details.
Payment is usually made upfront.
If you feel more comfortable with paying just a deposit first, this is Ok. In this case we will ask for a deposit at the amount of the garment cost. Once your order is printed and ready to be picked up, the balance will be required on or prior to pick up/dispatch.
Once an invoice has been issued, payment can be made with the following methods:
- Bank transfers
- Cash
- Cheque
- Credit card (Visa/Mastercard) – This will add 2.5% surcharge.
- Paypal – seller fee may apply.
